At United Hands Relief (UHR), we are deeply committed to utilizing every donation to implement impactful programs swiftly and effectively. To ensure transparency and build trust with our donors, we have outlined the following refund policy:
1. General Policy
Donations to UHR are non-refundable, as they are immediately directed toward supporting our relief efforts and programs. However, we recognize that errors may occasionally occur, and we are committed to addressing such situations promptly and fairly.
2. Refund Eligibility
A donation is eligible for a refund under the following conditions:
– The donation was made in error (e.g., duplicate transactions, incorrect amount).
– The refund request is submitted within 72 hours of the donation date.
3. Refund Process
– All eligible refunds will be issued to the original method of payment.
– Once the request is verified and approved, UHR will process the refund within 7 business days.
4. Exceptions
Refunds will not be provided in cases where donations have already been allocated to specific projects or programs.
5. Contact Information
